Terms & Conditions

DISCLAIMER

1. AGREEMENT

House of Fudge (“House of Fudge”, “we”, “us”, “our”) provides its website http://www.houseoffudge.com.au/ and/or any other domain names owned by House of Fudge (“Website”) to you (“you, “your”, “User”) subject to this Privacy Policy and Terms and Conditions (“Agreement”).

By your continued use of the Website you are deemed to agree to and accept the terms of this Agreement.

If you do not agree to the terms of this Agreement you should not continue to use this site.

2. PRIVACY POLICY

House of Fudge is committed to protecting your privacy. We comply with the National Privacy Principles and all other relevant Australian legislation.

House of Fudge may collect anonymous information about your usage of the Website such as your IP Address and the pages you visit. We may also collect any personal information you choose to provide to us via the “Contact Us” page. We may send HTML-based emails to you from time to time and track whether you choose to open these emails. This information is collected primarily to improve your visit to the Website and to optimize your viewing experience.

We may use any email addresses provided by you to us via the “Contact Us” page or by any other means to send updates and news regarding House of Fudge or the Website. You may choose not to receive communications of this type by “opting out” at the bottom of any such email communication.

We may use cookies to store information about your visits to the Website, which allows us to improve your viewing experience. Cookies are stored on your machine but do not identify you or give us any information other than what you choose to provide us with. We do not link any information we store in cookies to any personally identifiable information that you may send to us via the “Contact Us” page. You may be able to configure your browser and/or firewall to reject these cookies, however your use of the Website may be hampered if you choose to do so.

We may provide links to other websites on our Website. We are not responsible for the privacy policy and/or practices of those third party websites and do not endorse the content or opinions expressed therein. You should be sure to read the privacy policy of any third party website you choose to access.

We use reasonable measures to ensure that any information collected by us is kept private however we cannot guarantee the security of such information despite such efforts.

Other than as provided in this Agreement, we will not disclose any personal information to any Third Parties without your consent unless we are required to do so by law or to enforce the terms of this Agreement or in the event of the sale of House of Fudge to any third party.

3. USE OF THE WEBSITE

This Website is for your personal, non-commercial use only. You are strictly prohibited from the following:

·       a)downloading, copying, altering, modifying, distributing, adapting, modifying and/or re-transmitting any or all of the content on the Website without our written consent;;

·       b)using the Website or content therein for any commercial use

4. INTELLECTUAL PROPERTY

We either own or have a valid licence to use all intellectual property included on this Website, including, but not limited to registered and unregistered trade marks, graphics, logos, text, images, audio, video clips, software, data compilations, button icons and digital downloads.

Nothing contained herein grants you any licence or any right to use, in any way, any of the intellectual property included on the Website without our prior written consent.

5. TERMINATION

We reserve the right, in our sole discretion and without cause, to restrict or terminate your access to the Website, without prior notice to you and without incurring any liability.

6. DISCLAIMERS

Third Party Websites

The Website may contain links to third party websites. We do not monitor such websites, are not responsible for the material and content included on them and are not responsible for any potential damage arising out of or in connection with your use of such links. Any User access to third party websites at their own risk.

Use of the Website and Technical Issues

Despite our best efforts, we make no warranties that our website is free from infection by computer viruses or other contamination.

Under no circumstances shall we be liable for any loss or damage, including personal injury or death, resulting from use of our Website or from the conduct of any other Users on the Website. The Website is provided “as is” and “as available” and we expressly disclaim any warranty of fitness for any particular purpose or non-infringement.

Territory

Our Website is controlled, hosted and offered from its facilities in Australia. We make no representations as to the availability or appropriateness of the Website for use from other territories. Any access from other territories is at the User’s own risk and the User is responsible for compliance with any local laws.

Limitation of Liability

Except for any liability that by law cannot be excluded, under no circumstances will house of fudge, its directors, employees, agents and contractors accept liability for any direct or indirect loss or damage, cost (including, but not limited to legal costs) whatsoever resulting from any use or access or inability to use or access the website.

You indemnify and agree to keep harmless house of fudge and its directors, employees, agents and contractors in respect of any claim, proceedings and expenses (including, but not limited to legal expenses) arising out of any breach by you of this agreement or any negligent act or ommission in performing your obligations under this agreement or the infringement by you of any intellectual property or other rights of any person or entity.

7. GENERAL

·       a) This Agreement is governed in accordance with the laws of NSW, Australia and you agree to submit to the non-exclusive jurisdiction of the state of NSW, Australia.

·       b) Any failure of ours to exercise or enforce any right or provision in this Agreement does not constitute a waiver of that right or provisions.

·       c) This Agreement constitutes the entire agreement between the User and House of Fudge in relation to any use of the Website.

·       d) The terms of this Agreement may not be assigned by you but may be assigned by House of Fudge without restriction.

·       e) If any part of this Agreement is found to be invalid or of no force or effect under any applicable laws, the Agreement shall be interpreted as though such part had not been inserted and the rest of the Agreement shall retain its full force and effect.

·       f) House of Fudge reserves its right to amend the terms of this Agreement from time to time. Your continued use of the Website following such amendments constitutes your acceptance of such revised terms.

8. HOUSE OF FUDGE IS AN AUSTRALIAN BASED MERCHANT

9. POSTAGE, DISPATCH AND DELIVERY

Goods will be delivered on business days. No deliveries will be made on weekends or public holidays.

We deliver via Australia Post with an authority to leave. We recommend either a work address or PO Box for prompt delivery. If no one is available to sign upon delivery at your nominated delivery address (private or work) the parcel will be left in a secure spot on the premises, or a card will be left notifying you of alternative pick up arrangements at the nearest Post Office. Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days for delivery within Australia

IMPORTANT INFORMATION

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.). All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings. Offers are available until stocks sell out.

Please allow an extra business day for delivery during the following Australian public holidays:

WE RESERVE THE RIGHT:

To cancel any order, at which time we will immediately notify this action by e-mail or phone, using the details provided. We will refund all monies paid using the original method received.

That all orders are subject to availability of stock

To take reasonable steps to verify that the order and credit details are bona fide

10. OUR REFUND & EXCHANGE POLICY

In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:

1.The items with the original receipt are returned within 21 days of purchase.

2.Items must be in original condition as purchased, with all labels/tickets attached. Garments must not have been worn.

HOW TO GET A REFUND OR MAKE AN EXCHANGE

Purchases made in store

Purchases made in a House of Fudge hi-tech Fitness retail store (including purchases in an Australian store for delivery to you) can be returned or exchanged in a House of Fudge hi-tech Fitness retail store. You must present the receipt you received in the store at the time you purchased your items.

Purchases made online

You can return or exchange an item purchased online:

in any House of Fudge hi-tech Fitness retail store in Australia; or

by posting it to our Online Store Returns/Exchange address: House of Fudge , 93 Merewether St, Merewether, NSW, Australia 2291.

In either case, you must present the receipt you received in your parcel & indicate the reason for the return or exchange.

Please note: all returns or exchanges remain the responsibility of the purchaser until received by House of Fudge hi-tech Fitness.

REFUNDS – ADDITIONAL INFORMATION

Provided the conditions in our refund & exchange policy have been met, refunds will be processed using the original form of payment. Please note that delivery costs will be excluded unless goods are returned in accordance with your statutory rights (eg. they are faulty or not as ordered).

EXCHANGES – ADDITIONAL INFORMATION

Provided the conditions in our refund & exchange policy have been met, you may exchange an item for something else from House of Fudge hi-tech Fitness. Exchanges are subject to stock availability. For online exchanges, please list alternative item(s) in case we have sold out of your first choice. Standard delivery charges apply on re-delivery for online exchanges, unless goods are exchanged in accordance with your statutory rights (eg. they are faulty or not as ordered).